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Diana's Divine Escape Policies & Information

New policy - if diana comes to your home/location for the scheduled appointment and no one is home, or client doesn't want appointment,

A $15 fee will be added to the bill on your next appointment.

medical emergencies and some exceptions may be allowed. 

  • every client is now required to fill out the client information form before an appointment will be booked. found on the second page of website.

  • Mobile services only available for seniors & those who are ill or immobile or cannot do their own nails. no exceptions apply.

  • Travel fee will apply - starting at $5 - $10.

  • Gloves & masks will be worn.

  • if you are comfortable please wear a mask. 

  • If you or someone in your home is newly sick, or even if Client or family member does not feel well right before appointment, please call to rebook.

  • All supplies including - bags, cases, chairs, bottles, lamps, electric tools are wiped down with disinfectant wipes in between Client visits. 

  • Towels are washed with bleach to sterilize.

  • If appointment is with diana she accepts - debit & credit cards, etransfer, cash & cheques. Credit card over the phone.

  • Employees will accept cash & cheques. Etransfers and credit card payments can be made over the phone with Diana.

  • We do make appointments and try our best to be on time, but sometimes the weather and/or traffic may not co-operate! If we will be more then 15 min late, we will call. 

  • Gift Certificates can be purchased via etransfer and I will send you or them a printable customized certificate.

  • *Diana's Divine Escape adhere to the most stringent  hygiene standards and practices In accordance with government regulations.

  • Disposable nail files are used.

  • Stainless Steel implements are sterilized in |PRE - Empt CS 20 Hospital grade disinfectant.

  • Pedicure bowls have plastic disposable liners, changed per use.

  • ​Prices are subject to change without notice.

  • for hospital visits parking and travel fee will be added. 

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